alt

Most Trusted Visa & Immigration Agency!

Mode Of Operations

Policy of Fee Reduction and Waiver

Journey Together Immigration is dedicated to ensuring that financial constraints do not prevent individuals from accessing our services. We offer reduced-cost or pro bono services based on a sliding scale, determined by the client's income and financial situation. Clients who are qualified for USCIS or government fee waiver will automatically receive fee waiver for our services. However, all clients seeking fee reduction or waiver will have to apply by providing documentation of their financial status, and each application will be reviewed on a case-by-case basis.

Conflict of Interest Statement

Journey Together Immigration is committed to maintaining the highest standards of integrity and transparency. All staff, volunteers, and board members are required to disclose any potential conflicts of interest. We will take appropriate measures to ensure that personal or financial interests do not compromise the fairness, transparency, and objectivity of our services.

Confidentiality Statement

Journey Together Immigration respects the privacy and confidentiality of all clients. All personal information and case details are handled with the utmost care and discretion. We are committed to protecting the privacy of our clients and will not disclose any information without the explicit consent of the individual, except as required by law.

Anti-Discrimination Policy

Journey Together Immigration is committed to providing a work environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. This policy applies to all practices and procedures of the organization, including hiring, promotion, termination, and other conditions of employment.

Client Rights and Responsibilities

Clients have the right to be treated with respect and dignity, to receive competent and professional services, and to have their privacy and confidentiality maintained. Clients are responsible for providing accurate information, attending scheduled appointments, and cooperating with the service process.

Volunteer and Staff Training

Journey Together Immigration is committed to the continuous professional development of our staff and volunteers. We provide regular training on immigration laws, client confidentiality, cultural competency, and ethical practices to ensure that our team is well-equipped to serve our clients effectively and compassionately.